Workforce Solutions Coordinator

Organization: The Wireless Infrastructure Association

Job Description

The Wireless Infrastructure Association (WIA) is a trusted resource for expanding Registered Apprenticeships, developing education and training solutions, and leading sector-based partnerships for broadband.

The Workforce Solutions Coordinator for the Wireless Infrastructure Association (WIA) will be in a key position to enhance and support WIA’s efforts to transform the Broadband industry with training and education programs that improve safety, quality, and productivity. This position requires strong organizational skills, including multitasking and time management, attention to detail, strong communication, and excellent customer service. Reporting to the Vice President, the ideal candidate will have an entrepreneurial mindset and acumen, a willingness to take on any task to advance the team, and experience working with customer relations management software and learning management systems.

Responsibilities

  • Work closely with the Workforce Solutions team to schedule and support meetings, webinars, workshops, training, and conferences.
  • Respond to initial inquiries from prospective employers and schedule program overviews.
  • Update, track, and follow-up with prospective employers, educational partner organizations and industry partners and customers seeking to learn more about workforce programs.
  • Develop and update key program documents, instructions, presentations, timelines, project correspondences, proposals, and memos, etc.
  • Maintain files and necessary documentation for team regarding program participants.
  • Maintain program system resources such as RAPIDS, Salesforce, ApprentiScope, LMS and HubSpot.
  • Suggest program efficiencies and opportunities and follow through as appropriate.
  • Support the execution of various stages of project implementation plans, including project scheduling, tracking, and reporting. This includes developing and submitting reporting as required by state and federal partners.
  • Handle day-to-day operational responsibilities and challenges.
  • Additional programmatic/administrative duties as assigned.

Qualifications

  • Bachelor’s degree or equivalent combination of education and work experience
  • Microsoft suite proficiency
  • Strong communication skills
  • Expert reading, writing, and PowerPoint development skills
  • Customer relations management experience (eg, HubSpot)
  • Ability to travel (up to 10%) and facilitate meetings, training, and events.

Attributes

  • You earn trust by your actions and dependably keep your promises.
  • Detail Oriented. You get it right the first time and accurately keep track of all the moving parts.
  • Excellent communicator. You are articulate. You have concise, accurate, and effective written and verbal communication skills. You communicate and coordinate effectively at every level.
  • Team player. You thrive in a team environment yet work well independently. You carry your weight in the team, learning from others and contributing in equal measure.
  • You like learning new things and collecting and sharing information. You ask questions, listen, and learn.

What’s Attractive to the Right Candidate?

  • You will be joining a team of strong, talented colleagues who are dedicated to our mission. Our colleagues are friendly, respectful of different perspectives, and supportive of each other both personally and professionally.
  • We are the workforce leader in a rapidly growing industry. Broadband and 5G will transform every part the U.S. economy. Our work is interesting and varied; the issues facing our industry are constantly changing and we are pioneers of new ideas.
  • We offer competitive compensation and generous benefits that include vacation, sick, and bereavement leave; volunteer days; parking/Metro allowance; income security options; and health and wellness benefits that include an on-site gym facility.

To Apply 

  • We encourage you to apply even if your experience does not perfectly match the position description; we will consider people from a variety of backgrounds and career experiences.
  • Simply email your resume to workforcejobs@wia.org with “Workforce Solutions Coordinator” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.

WIA takes seriously its commitment to advancing diversity, equity and inclusion. WIA is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity, protected veteran status, or any other status protected by applicable national, federal, state, or local law.

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